More Kansas City Area Residents Now Have Access to New TV Service That Ranks Highest in Customer Satisfaction in J.D. Power and Associates Study
KANSAS CITY, Mo., March 1, 2012 /PRNewswire/ — AT&T* today announced that AT&T U-verse® services, including AT&T U-verse TV, AT&T U-verse High Speed Internet and AT&T U-verse Voice, are now available to more than 400,000 living units across the Kansas City area.
This marks only the latest expansion of AT&T U-verse availability across the Kansas City area, where AT&T U-verse first launched in March 2007. The number of area households with access to AT&T U-verse has more than tripled since early 2008, and is now available to nearly 45 percent of the households in Kansas City’s designated market area.
“Our most recent expansion of AT&T U-verse reflects our commitment to make the investments necessary to bring consumers across Kansas City a new era of communications technology,” said John Sondag, president of AT&T Missouri. “We continue to provide innovative video choice to Kansas City area customers. Local residents have asked for more choices in television service and today we’re delivering.”
AT&T U-verse services, which are all delivered over AT&T’s advanced Internet Protocol (IP) network, offer an alternative to cable with a better DVR, better features and apps, and a better TV experience. AT&T U-verse allows customers to bring together their TV, broadband, home phone and AT&T wireless services ― all on one bill ― with unique features that provide a new level of integration, convenience and control. Now AT&T U-verse TV ranks “Highest in Residential Television Service Satisfaction in the South/West/North Central Regions,” according to the J.D. Power and Associates 2011 Residential Television Service Satisfaction Study(SM).
AT&T U-verse is being expanded in Missouri and Kansas thanks to legislation supported by many state legislators, and signed into law by the both states’ governors. This important legislation created an environment that encourages new video providers, such as AT&T, to invest in Missouri and Kansas to compete against incumbent cable providers.
“Cable was the only game in town for too long,” said Steve Hahn, president of AT&T Kansas. “We know Kansas City area customers want a better choice to break free from cable, and AT&T U-verse is the answer. And we’ll continue to make U-verse TV even better for customers with regular upgrades and new cool applications that enhance your TV experience.”
More Choice, Advanced Features
AT&T U-verse TV is the only 100 percent Internet Protocol-based television (IPTV) service offered by a national service provider, making AT&T U-verse one of the most dynamic and application-rich services available today, with advanced capabilities that customers don’t get from other providers.
Where AT&T U-verse services are available, U-verse TV customers can enjoy numerous features and applications, including the ability to manage their DVR recordings, and for qualifying TV customers, watch hit TV shows on select smartphones with the U-verse App for smartphones; the freedom to manage and playback recorded programs from a single DVR on any U-verse connected TV in the house with Total Home DVR; the ability to choose and watch up to four of their favorite channels at one time with the exclusive My Multiview app; an extensive High Definition (HD) channel lineup with access to more than 170 HD channels; the ability to program DVR recordings from their Web-connected mobile phone or PC; personalized, on-screen weather, sports, traffic and stock information via AT&T U-bar; the ability to check the current weather conditions and forecasts in any U.S. city with Weather On Demand; and more.
With AT&T U-verse High Speed Internet services, every AT&T U-verse customer or small business broadband user can enjoy faster available speeds than AT&T previously offered. Packages include a range of speeds, with the fastest downstream speeds up to 24 Mbps. All AT&T U-verse High Speed Internet packages include wireless home or office networking capability at no extra cost.
AT&T U-verse Voice is a managed IP-based service that is delivered over AT&T’s fiber-rich network. This allows U-verse Voice customers to enjoy great sound quality and reliability, as well as innovative calling features that integrate with your AT&T U-verse TV, high speed internet and AT&T wireless services. Customers can benefit from a single, combined voice mailbox for AT&T U-verse Voice and AT&T wireless messages; an online portal to manage your call preferences and settings from any PC; an online voice mailbox; the ability to view your incoming calls and voicemail notifications on your U-verse TV with Caller ID on TV; the ability to view your Call History on your U-verse TV and initiate a call from your PC or TV using Click to Call; and more. All U-verse Voice customers have 911 service.
AT&T U-verse offers multiple combinations of TV, Internet and Voice packages to customize your experience. Standard professional installation is included with most packages. Additional promotional offers may be available to qualifying customers who bundle U-verse Internet or U-verse Voice service.
For additional information on AT&T U-verse — or to find out if it’s available in your area — visit AT&T U-verse, call 800-ATT-2020 or visit one of the following AT&T STATE retail locations:
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.